Our team is dedicated to working with you to meet your medical needs. Some of the team members you may encounter include the following:
Urology Nurse Navigator
The Urology Nurse Navigator is a registered nurse who has many years of experience with urologic patients and their experiences. The nurse navigator offers support and personalized services for every step of the way during and after an inpatient stay at Memorial Medical Center. The navigator provides one on one education and emotional support for you and your family regarding your individual urologic diagnosis and post operative course.
The navigator shares information related to medical, social, and community services should you need additional resources. The navigator will advocate on your behalf to your physicians and hospital staff. The navigator can also communicate with your provider’s office regarding your hospital course and can arrange a follow up plan for you prior to your discharge.
Patient Care Facilitator (PCF)
Your patient care facilitator oversees all aspects of your care upon arrival to your hospital room. These registered nurses monitor your progress daily. They consult with your providers regularly to ensure you are receiving optimal care and progressing towards discharge. They monitor quality measures daily, including vaccine statuses and hospital protocols for your diagnoses. They can provide education to you and your family and can coordinate any additional resources your may need prior to your discharge. They are the gatekeepers of your care, and they work closely with you, your family, and your Urologic Service team.
A social worker is available to assist you and your family with solving or coping with problems that have arisen before or during your hospitalization. If you need help with legal documents, social situations, or funding for treatments, medication, or transportation, they are here to offer support and guidance. They can refer you to many resources within the community depending on your needs.
The Discharge Planner helps arrange any home-health agencies, nursing home placements, post-hospital rehabilitation, hospice services or any special needs at the time of discharge. They are willing to assist in any way to make the transition as seamless as possible.