Services

Patient Satisfaction

At Memorial Inpatient Rehab, we are constantly striving to improve the quality of services we provide to all of our patients. We use the Uniform Data System for Medical Rehabilitation (UDSMR) and MedTel Outcomes to help us benchmark against other rehabilitation facilities.

According to MedTel Outcomes, our tool to gather follow-up information about our former patients, three months after discharge, Memorial Inpatient Rehab (MIR) scored the following: (See charts below.)

2017 Annual Report (January - December) for MedTel Outcomes
Average Satisfaction during rehab stay My social activity level is similar to or better than before my rehabilitation stay I was involved in the decision making during my rehabilitation stay The rehabilitation program prepared me for going home The progress I made in rehabilitation met my expectations “The rehabilitation program improved my quality of life
All Patients 97.6% 74.5% 95.6% 96.5% 96.1% 96.5%
Stroke Patients 99% 72.1% 97.8% 100% 97.9% 98.9%
Brain Injury Patients 93.3% 71.8% 88.7% 88.6% 90.9% 86.4%
Spinal Cord Injury Patients 97.2% 77.7% 97.1% 96% 94.3% 97.2%

% shown represents patients that are very satisfied and somewhat satisfied or strongly or somewhat agree

2018 Year to Date Report (January - September) for MedTel Outcomes
Average Satisfaction during rehab stay My social activity level is similar to or better than before my rehabilitation stay I was involved in the decision making during my rehabilitation stay The rehabilitation program prepared me for going home The progress I made in rehabilitation met my expectations “The rehabilitation program improved my quality of life
All Patients 96.1% 74.9% 97.1% 96.5% 97.3% 98.2%
Stroke Patients 95.9% 82.3% 97.6% 96.4% 96.4% 96.4%
Brain Injury Patients 95.5% 68% 95.5% 98% 98.5% 98.5%
Spinal Cord Injury Patients 95.8% 81.9% 100% 100% 95.8% 100%

% shown represents patients that are very satisfied and somewhat satisfied or strongly or somewhat agree