While you are staying at Memorial Medical Center, we want to make sure your experience is as comfortable as possible — both physically and emotionally. Our employees are trained to help you – from our admissions staff to our nurses, physicians and specialists to our professionals adept in pain management, pastoral care, patient rights, social services and more.
If you have any requests, please contact our Customer Service/Patient Experience Department.
Daytime
8 a.m. - 4:30 p.m. at 217-788-3497
Evenings
4:30 to 8 p.m at 217-757-2295
Late nights or weekends
Please call 217-788-3000 and ask for the Nursing Supervisor.