Patients & Visitors

During Your Stay

While you are staying at Memorial Medical Center, we want to make sure your experience is as comfortable as possible — both physically and emotionally. Our colleagues are trained to help you – from our admissions staff to our nurses, physicians and specialists to our professionals adept in pain management, pastoral care, patient rights, social services and more.

If you have any requests, please contact our Customer Service/Patient Experience Department.


8 a.m. - 4:30 p.m. at 217-788-3497


4:30 to 8 p.m at 217-757-2295

Late nights or weekends

Please call 217-788-3000 and ask for the Nursing Supervisor.