Patients & Visitors


Valet services have been suspended.

Main Lobby

Memorial Medical Center offers valet parking for patients and/or visitors who ask for it. Valet parking is available at the Main Lobby Monday through Friday 4:30 a.m. to 9 p.m., and on Saturdays from 8 a.m. to 1 p.m. 

Please pull up on the left side of the Main driveway for valet services. Do not leave your vehicle unattended, valets will approach your vehicle and assist you with parking and/or a wheelchair, if needed. For safety concerns we do not allow vehicles with wheelchair ramps to unload in the Main driveway, please go to the Garden Lobby for additional assistance with ramps.

Garden Lobby

Some patients may find our lower-level Garden Lobby entrance off Rutledge Street, between Miller and Dodge streets easier to access, especially for Infusion and Special Procedures visits. Valet parking is available from 6 a.m. to 4:30 p.m., Monday through Friday.

Entrance attendants will park your vehicle, return your keys, document where your car is parked, and retrieve your vehicle during valet parking hours. If your car was parked for you and valet is closed when you come to retrieve it, call Security at 217-788-4900. There are convenient house phones located in each of our lobbies for these calls.