Patients & Visitors


Thank you for choosing Memorial Medical Center. 

Our physicians, nurses and other healthcare professionals are among the most talented and skilled in the healthcare profession. Expect to receive excellent, compassionate care from every member of the Memorial team.

If you have questions or suggestions during or after your Memorial experience, contact

Customer Service/Patient Experience

  • Daytime, 8 a.m. to 4:30 p.m. 217-788-3497 
  • Evenings and Nights, 4:30 p.m. to 8 a.m. 217-757-2295 
  • On weekends, call 217-788-3000, and ask for the Nursing Supervisor.

Please review our website information carefully and feel free to ask us questions at any time once you are at our facilities. You and your loved ones are important members of your healthcare team. We want you to be aware of what you can expect while you are a patient.