Orthopedic Services
Patient Stories

Beard Family

Family Chooses Passavant for Orthopedic Care

Jacksonville’s Beard family understands they have a choice when it comes to healthcare. Over and over again, they choose Passavant Area Hospital—seven times for orthopedic care alone in the past several years.

There is such a feeling of security at Passavant, just that sense you will be taken care of as quickly as possible. 

Jacksonville’s Beard family understands they have a choice when it comes to healthcare. Over and over again, they choose Passavant Area Hospital—seven times for orthopedic care alone in the past several years.

Erica Beard is an old soul when it comes to hip surgery. The 21-year-old has endured three different hip operations while in college, and she appreciates good care when she sees it.

“From my surgeon, Dr. Leutz, to the nurses who worked so hard to keep the pain under control, to the anesthesiologists who reviewed my history and put a plan into place—each person took time to get to know me,” Erica said. “They make you feel less like a patient and more like a person.”

Erica was diagnosed with a familial predisposition to weak labrum cartilage, a condition familiar to her mother, Kathleen, 45, who has also had two successful hip operations at Passavant.

After recovering fully from her second hip operation in the summer of 2013, Kathleen hit a patch of black ice on her way to the mailbox in December and broke her left ankle in nine places. 

 

“I’ve never seen people move so fast,” Kathleen said of the ED employees. “Then Dr. Leutz came running into the room and said we were going to surgery right now. A plate and ten screws later, I was on the mend.”

Kathleen’s husband Noel, 46, knew right where to go when shoulder pain started keeping him up at night. He has fully recovered from his subsequent surgery and is living pain-free.

“There is such a feeling of security at Passavant, just that sense you will be taken care of as quickly as possible. The nurses make you comfortable,” Noel said. “With the ambulatory care, you are in and out, which is convenient. But if there’s a hitch, they don’t rush you out the door. We just totally appreciate Passavant.”

 

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