We recognize that many people are concerned about the privacy and protection of information as it is transmitted over the Internet. You should keep in mind that the possibility exists for unauthorized individuals to intercept any e-mail message you send over the Internet. In some cases, information can be encrypted (scrambled or encoded) to make it very difficult to read if it is intercepted during communication. Certain technology and practices allow web sites to provide an increased level of security for your personal and health-related information when appropriate.
We use the following practices on our web site to enhance the level of security for communication and the transmission of personal information:
- We always use industry-standard encryption technologies when transferring and receiving consumer data exchanged with our site.
- We have taken reasonable steps to ensure the integrity and confidentiality of personally identifiable information that you may provide.
- We use a confidential form to allow our customers to ask questions about our services and programs. These are hosted on a secure server to ensure the secure transmission of your information.
- We have appropriate security measures in place in our physical facilities to protect against the loss, misuse, or alteration of information that we have collected from you at this site.
While you are using our service, we need to store some information on your computer’s hard drive in the form of a cookie. (A cookie is a small file that a Web site puts on your hard drive so that it can retain information for later use.)
For this reason, the cookie functionality must be enabled in your browser in order to use the digital billing system. However, the cookie will never read information from your hard drive or copy information about other sites that you visit.
Access to your checking or savings account
We ONLY have access to your account to make payments that you have authorized. We never access your payment account(s) without your authorization and, as noted above, we never have information about your account balance.