Contact a patient financial representative by calling 217-788-3800 or 800-562-2829. Our patient financial representatives are available Monday through Friday from 8:00 a.m. to 4:30 p.m. (except holidays).
Mail your written questions to:
701 N. First Street
Springfield, Illinois 62781-0001
Attn: Patient Financial Services
Email your question to your billing advocate at firstname.lastname@example.org. It is our goal to respond to any inquiries within two business days after receipt.
Please include the following information with your inquiry to help expedite our response:
- Patient Account Number
- Patient's Date of Birth
- Date of Service
- A day time phone number to contact you
- The best time to contact you
You may submit your question online using the form below. Please include the same information requested for contacting us by email.