Illinois Department of Public Health is available 24 hours a day: 800-889-3931

To Talk to a Patient

Call the hospital operator at 217-788-3000 and identify the patient by room number or name.

To Talk to the Hospital

You may use the form below if you have any questions or comments about Memorial Health System. You may also contact the health system at 217-788-3000 or email We look forward to hearing from you.

Do not email health-related questions. If you need immediate emergency care, call 911 and stay on the phone for assistance or go immediately to your local emergency department. This form is not a secure form of communication, and any private health information you may relay through this channel is not protected. 

To Reach Your Doctor or Doctor's Office

Contact your physician's office if you need to make or cancel an appointment. This form does not submit to your doctor's office.

If you or someone you know is in crisis or at risk of suicide, call 1-800-273-TALK (8255). 

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Memorial Medical Center

701 North First Street | Springfield, Illinois 62781 

If you have a health emergency, such as chest pain, call 911. To contact a patient or for general hospital information, call the hospital operator at 217-788-3000.

Admitting & Registration  217-788-3100
Billing Assistance/Questions  217-788-3800
Cancer Information Line  217-788-4400
Compliance and Privacy Alert Line  800-541-9331
Customer Service  217-788-3497
Emergency Department  217-788-3030
Human Resources  217-788-3580
Industrial Rehabilitation  217-588-2100
   Memorial's Breast Imaging Center at Baylis  217-788-7015
   Koke Mill Mammography Center  217-862-0200
Medical Records  217-788-3550
Memorial Heart & Vascular Services  217-757-7600
Memorial Home Services  217-788-4663
Memorial Medical Center Foundation  217-788-4700
Memorial SportsCare  217-862-0444
Psychiatric Services  217-788-3405
 Public Relations    217-788-3591
Volunteer Services   217-788-3352
TTY Assistance for the Deaf-TDD only   217-528-3210


Job Inquiries


To search and apply for open positions at Memorial Health System, visit our online career center. For questions, email

Click here to see recent news releases.

Website Inquiries

For questions or comments about our website, email